Business Process Improvement that Creates Real Impact
Make workflows better and faster
Why You Need It
Many digital transformation projects fail because broken processes are simply automated, not fixed.
Business process improvement exposes inefficiencies, handoffs, and hidden bottlenecks that drive cost, delay, and errors.
By redesigning how work actually flows, companies can set realistic priorities and ensure transformation efforts deliver measurable impact.
Navigate Digital Transformation with Clarity and Focus
How We Help
Sales & Marketing
- Lead stages & qualification
- Deal progression
- Pricing & approval
- KPI & monitoring
Accounting & Finance
- Transaction processing
- Month-end closing
- Invoicing & collections
- Data quality & control
Inventory & Supply Chain
- Demand forecasting
- Procurement & replenishment
- Fulfillment & distribution
- KPI & monitoring
Operations
- Receiving & putaway
- Picking & packing
- Stocktake
- Quality control
Manufacturing
- Production planning and scheduling
- Shop-floor execution & quality control
- Material & BOM management
- Proactive & planned maintenance
Human Resources
- Hiring & onboarding
- Attendance & payroll
- Career path & appraisal
- Talent development
Our Approach
Data-driven
We’ve seen how subjective consultations fail.
We believe in having a clear goal and removing obstacles
that are preventing businesses from achieving that goal.
Agile-waterfall
We believe in seeing the big picture of what needs to be fixed
and having a long-term plan, but be open to experiment fast
and adjust transformation plan accordingly.
Practical
There are many ways to solve a problem, but most of them are overly theoretical and take too long, often causing businesses to lose focus on what truly matters.
Continuity
Solutions have to be continuous, repeatable, and scalable. We help create a data-driven team that will continue to improve the way businesses do things after we’re gone.
Software Built for Digital Transformation
Partner Terpercaya di Setiap Fase Transformasi
Lenny memiliki pengalaman lebih dari 20 tahun dalam transformasi digital perusahaan menengah. Ia telah memimpin dan menyelesaikan lebih dari 100 proyek berskala besar di lebih dari 20 industri, mencakup restrukturisasi korporasi, perbaikan proses bisnis, audit, implementasi ERP, valuasi perusahaan, serta uji tuntas keuangan.
Sebelum bergabung dengan Impact, Lenny menjabat sebagai direktur di PricewaterhouseCoopers Indonesia.
Pendidikan
Bachelor of Commerce in Information Systems and Finance, University of New South Wales, 2001
Master of Commerce in Accounting, University of New South Wales, 2002
Bagaimana Kami Dapat Membantu Anda Saat Ini?
Tanyakan tentang transformasi digital, produk kami, harga, implementasi, atau apa pun.
Kami senang bisa menjadi bagian dari perjalanan transformasi digital Anda sejak hari pertama.
