Business Process Improvement that Creates Real Impact
Make workflows better and faster
Why You Need It
Many digital transformation projects fail because broken processes are simply automated, not fixed.
Business process improvement exposes inefficiencies, handoffs, and hidden bottlenecks that drive cost, delay, and errors.
By redesigning how work actually flows, companies can set realistic priorities and ensure transformation efforts deliver measurable impact.
Navigate Digital Transformation with Clarity and Focus
How We Help
Sales & Marketing
- Lead stages & qualification
- Deal progression
- Pricing & approval
- KPI & monitoring
Accounting & Finance
- Transaction processing
- Month-end closing
- Invoicing & collections
- Data quality & control
Inventory & Supply Chain
- Demand forecasting
- Procurement & replenishment
- Fulfillment & distribution
- KPI & monitoring
Operations
- Receiving & putaway
- Picking & packing
- Stocktake
- Quality control
Manufacturing
- Production planning and scheduling
- Shop-floor execution & quality control
- Material & BOM management
- Proactive & planned maintenance
Human Resources
- Hiring & onboarding
- Attendance & payroll
- Career path & appraisal
- Talent development
Our Approach
Data-driven
We’ve seen how subjective consultations fail.
We believe in having a clear goal and removing obstacles
that are preventing businesses from achieving that goal.
Agile-waterfall
We believe in seeing the big picture of what needs to be fixed
and having a long-term plan, but be open to experiment fast
and adjust transformation plan accordingly.
Practical
There are many ways to solve a problem, but most of them are overly theoretical and take too long, often causing businesses to lose focus on what truly matters.
Continuity
Solutions have to be continuous, repeatable, and scalable. We help create a data-driven team that will continue to improve the way businesses do things after we’re gone.
Software Built for Digital Transformation
A Reliable Partner Through Every Transformation Phase
Lenny has 20+ years of experience in digital transformation of medium enterprises. She has led and delivered 100+ large-scale projects in 20+ industries which include corporate restructuring, business process improvement, audit, ERP implementation, corporate valuation, and financial due diligence.
Prior to joining Impact, Lenny was a director at PricewaterhouseCoopers Indonesia.
Education
Bachelor of Commerce in Information Systems and Finance, University of New South Wales, 2001
Master of Commerce in Accounting, University of New South Wales, 2002
How can we help you today?
Ask about digital transformation, our products, pricing, implementation, or anything else.
We are excited to be part of your transformation journey from day one.
