Why You Need It
Many digital transformation efforts stall because people, roles, and incentives are not aligned with new ways of working.
Without clear role fit, the right capabilities, and supportive performance structures, even well-designed processes and systems fail to deliver results.
HR transformation ensures the organization has the right people in the right roles, equipped with the right skills and behaviors,
so change is executed effectively and sustained over time.
Navigate Digital Transformation with Clarity and Focus

How We Help
People Analytics
- Company and team goal alignment
- Underperformance root cause analysis
- Analysis of factors correlated with high performance
- Skill-gap analysis
Transformation strategy
- Team and individual goal alignment
- Competency frameworks by function
- Capability roadmap & workforce planning
- Corporate restructuring
Performance Appraisal
- Objective-based performance framework (KPI/OKR)
- Role realignment
- Fair evaluation & calibration process
- Feedback & coaching system
Talent development
- Competency framework
- Leadership & critical role development
- Learning paths
- Succession & career planning
Recruitment
- Role clarity & hiring criteria design
- Structured interview & assessment system
- Employer branding & talent sourcing
- Onboarding & early performance tracking
Continuous improvement
- Performance & skill review cycles
- Process improvement & productivity programs
- Culture & behavior reinforcement
- Continuous capability measurement & refinement
Our Approach
Data-driven
We’ve seen how subjective consultations fail.
We believe in having a clear goal and removing obstacles
that are preventing businesses from achieving that goal.


Agile-waterfall
We believe in seeing the big picture of what needs to be fixed
and having a long-term plan, but be open to experiment fast
and adjust transformation plan accordingly.
Practical
There are many ways to solve a problem, but most of them are overly theoretical and take too long, often causing businesses to lose focus on what truly matters.


Continuity
Solutions have to be continuous, repeatable, and scalable. We help create a data-driven team that will continue to improve the way businesses do things after we’re gone.
Software Built for Digital Transformation

A Reliable Partner Through Every Transformation Phase
Lenny has 20+ years of experience in digital transformation of medium enterprises. She has led and delivered 100+ large-scale projects in 20+ industries which include corporate restructuring, business process improvement, audit, ERP implementation, corporate valuation, and financial due diligence.
Prior to joining Impact, Lenny was a director at PricewaterhouseCoopers Indonesia.
Education
Bachelor of Commerce in Information Systems and Finance, University of New South Wales, 2001
Master of Commerce in Accounting, University of New South Wales, 2002
How can we help you today?
Ask about digital transformation, our products, pricing, implementation, or anything else.
We are excited to be part of your transformation journey from day one.