Why You Need It
Many digital transformation initiatives lose momentum after go-live, causing performance to stagnate and value to erode over time.
Without structured review, governance, and ongoing optimization, processes, systems, and behaviors gradually drift away
from their intended outcomes. Continuous improvement ensures transformation efforts are regularly reviewed, refined, and reinforced,
allowing companies to sustain performance gains and realize long-term value.
Navigate Digital Transformation with Clarity and Focus
How We Help
Strategic Alignment
- Business–digital goal alignment review
- Value & ROI tracking
- Priority & roadmap adjustment
- Investment decision governance
Data Excellence
- Data quality monitoring
- Ownership & governance clarity
- KPI & reporting realignment
- Insight & analytics improvement
Business Process Optimization
- Process performance tracking
- Bottleneck & waste removal
- Standardization & simplification
- Incremental redesign cycles
System Optimization
- Usage & adoption analysis
- Configuration & workflow tuning
- Integration & stability improvement
- Controlled enhancements
HR Enablement
- Role fit & capability review
- Skill & behavior alignment
- Continuous upskilling
- Change adoption support
Operating Governance
- Decision rights refinement
- Risk & control review
- Policy & discipline enforcement
- Continuous oversight
Our Approach
Data-driven
We’ve seen how subjective consultations fail.
We believe in having a clear goal and removing obstacles
that are preventing businesses from achieving that goal.
Agile-waterfall
We believe in seeing the big picture of what needs to be fixed
and having a long-term plan, but be open to experiment fast
and adjust transformation plan accordingly.
Practical
There are many ways to solve a problem, but most of them are overly theoretical and take too long, often causing businesses to lose focus on what truly matters.
Continuity
Solutions have to be continuous, repeatable, and scalable. We help create a data-driven team that will continue to improve the way businesses do things after we’re gone.
Software Built for Digital Transformation
A Reliable Partner Through Every Transformation Phase
Lenny has 20+ years of experience in digital transformation of medium enterprises. She has led and delivered 100+ large-scale projects in 20+ industries which include corporate restructuring, business process improvement, audit, ERP implementation, corporate valuation, and financial due diligence.
Prior to joining Impact, Lenny was a director at PricewaterhouseCoopers Indonesia.
Education
Bachelor of Commerce in Information Systems and Finance, University of New South Wales, 2001
Master of Commerce in Accounting, University of New South Wales, 2002
How can we help you today?
Ask about digital transformation, our products, pricing, implementation, or anything else.
We are excited to be part of your transformation journey from day one.
