HR Transformation That Creates Real Impact

Right goals, right places, right people

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Why You Need It

Many digital transformation efforts stall because people, roles, and incentives are not aligned with new ways of working.
Without clear role fit, the right capabilities, and supportive performance structures, even well-designed processes and systems fail to deliver results.
HR transformation ensures the organization has the right people in the right roles, equipped with the right skills and behaviors,
so change is executed effectively and sustained over time.

Navigate Digital Transformation with Clarity and Focus

Digital transformation strategy

How We Help

Consulting - HR

People Analytics

  • Company and team goal alignment
  • Underperformance root cause analysis
  • Analysis of factors correlated with high performance
  • Skill-gap analysis
Consulting - HR

Transformation strategy

  • Team and individual goal alignment
  • Competency frameworks by function
  • Capability roadmap & workforce planning
  • Corporate restructuring
Consulting - HR

Performance Appraisal

  • Objective-based performance framework (KPI/OKR)
  • Role realignment
  • Fair evaluation & calibration process
  • Feedback & coaching system
Consulting - HR

Talent development

  • Competency framework
  • Leadership & critical role development
  • Learning paths
  • Succession & career planning
Consulting - HR

Recruitment

  • Role clarity & hiring criteria design
  • Structured interview & assessment system
  • Employer branding & talent sourcing
  • Onboarding & early performance tracking
Consulting - HR

Continuous improvement

  • Performance & skill review cycles
  • Process improvement & productivity programs
  • Culture & behavior reinforcement
  • Continuous capability measurement & refinement

Our Approach

Data-driven

We’ve seen how subjective consultations fail.
We believe in having a clear goal and removing obstacles
that are preventing businesses from achieving that goal.

Consulting - HR
Consulting - HR

Agile-waterfall

We believe in seeing the big picture of what needs to be fixed
and having a long-term plan, but be open to experiment fast
and adjust transformation plan accordingly.

Practical

There are many ways to solve a problem, but most of them are overly theoretical and take too long, often causing businesses to lose focus on what truly matters.

Consulting - HR
Consulting - HR

Continuity

Solutions have to be continuous, repeatable, and scalable. We help create a data-driven team that will continue to improve the way businesses do things after we’re gone.

Software Built for Digital Transformation

Consulting - HR

A Reliable Partner Through Every Transformation Phase

Impact
Lenny Sutandar, CPA

Lenny has 20+ years of experience in digital transformation of medium enterprises. She has led and delivered 100+ large-scale projects in 20+ industries which include corporate restructuring, business process improvement, audit, ERP implementation, corporate valuation, and financial due diligence.

Prior to joining Impact, Lenny was a director at PricewaterhouseCoopers Indonesia.

Education
Bachelor of Commerce in Information Systems and Finance, University of New South Wales, 2001
Master of Commerce in Accounting, University of New South Wales, 2002

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