SOLUTIONS

Sales, marketing & growth

How we help

Customer journey

We help you optimize your customer
journey and branding

Omnichannel

We help you implement and integrate new channels such as digital marketing and
e-Commerce

Conversion rate

We help you improve your customer
conversion rate through process and data

Retention rate

We help you improve your customer retention rate through strategy, process excellence, and data

Pricing

We help you optimize your pricing,
promotions, and discounts

Process optimization

We help you install CRM to identify
stages to optimize

Our partner

Lenny Suntandar, CPA

Contact on Linkedin

Lenny Sutandar is a Director at PricewaterhouseCoopers Indonesia

With over 18 years of experience in his field, Lenny has a background in financial due diligence, restructuring, financial audit, and business consulting before joining ImpactFirst. He has served various industries such as wholesale distribution, retail, manufacturing, e-commerce, F&B, healthcare, logistics, plantations, mining, oil & gas, and telecommunications (satellite and indoor solutions). Some of the clients he has worked with include:
Indosat, Triputra Group, Mitsubishi Corporation, Itochu Corporation, Garudafood, Sriboga Group, Northstar Pacific, General Atlantic, Rajawali Group, Nippon Indosari, GIC Special Investments, LG International Corp.