Knowledge Base Software by Impact

Integrated all-in-one knowledge base software for digital transformation of Indonesian companies. Suitable for various types of industries and complete with mobile applications.

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Knowledge base software key features

Knowledge Base

Article Creation and Management

Allows users to create, edit, and organize articles and documentation for easy access to helpful information.

Knowledge Base

Search Functionality

Provides an advanced search feature that helps users quickly find relevant articles and solutions by keywords or topics.

Knowledge Base

Multi-Channel Access

Ensures that knowledge is available across various platforms, including web, mobile, and integrated systems, for ease of access.

Knowledge Base

User Permissions and Access Control

Enables admins to set user roles and permissions, controlling who can view, edit, or manage content within the knowledge base.

Knowledge Base

Collaboration and Feedback Tools

Allows users to collaborate, leave feedback, and suggest improvements on articles to keep content relevant and up-to-date.

Knowledge Base

Analytics and Reporting

Provides insights on article performance, search trends, and user engagement, helping identify areas for improvement and optimization.

Why Impact?

Knowledge Base

Optimize

Optimize business processes with automation

Knowledge Base

Integration

Increase productivity and reduce costs

Knowledge Base

Accurate data

Make better informed decisions

Knowledge Base

Real-time

Identify and solve issues faster

What makes us different

Knowledge Base

Flexible and easy to develop

  • Unlimited user
  • Multi-company
  • Ready to use but can be customized
  • Cloud or on-premise
Knowledge Base

More peaceful

  • Professional implementation process
  • Industry and transformation specialist
  • Specialized consultants
  • Lifetime warranty and support
Knowledge Base

Better value

  • Pay only for what you need
  • Clear costs from the start
  • Subscription or one-time payment
  • Higher ROI

Implementation done professionally

We don’t believe in automating broken processes, that’s why we take accounting and business process optimization seriously, and we are good at them. Learn more about our implementation process.

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