Sales, marketing & growth

How we help

Customer journey

We help you optimize your customer
journey and branding


We help you implement and integrate new channels such as digital marketing and

Conversion rate

We help you improve your customer
conversion rate through process and data

Retention rate

We help you improve your customer retention rate through strategy, process excellence, and data


We help you optimize your pricing,
promotions, and discounts

Process optimization

We help you install CRM to identify
stages to optimize

Our partner

Lenny Suntandar, CPA

Consulting Director

Contact on Linkedin

Lenny Sutandar was a Director in PricewaterhouseCoopers Indonesia

with experience of more than 18 years, before joining Impact. Her experience includes financial due diligence, carve out, restructuring, financial audit and business consulting. Lenny handled various industries in the past, including wholesale distribution, retail, manufacturing, e-commerce, F&B, healthcare, logistics, plantation, mining, oil and gas, and telecommunication (satellite and in-building solutions). Some of her clients include:

Indosat, Triputra Group, Mitsubishi Corporation, Itochu Corporation, Garudafood, Sriboga Group, Northdtar Pacific, General Atlantic, Rajawali Group, Nippon Indosari, GIC Special Investments, LG International Corp.

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